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VENTURE CAPITAL

Protecting the Intellectual Core
of a Business

October 2001

By Jon M. Garon for presentation at MerchantBanc's Fall 2001 InfusionLab

The fall apple harvest in New England evokes my memory of ripe fruit and sturdy trees. The metaphor also serves to illustrate the importance of healthy core management of a new company's intellectual property. By planning early in the business cycle, a company can protect the seeds of its business to weather the changing seasons. I have identified five seeds that properly planted will yield the ripest fruit, having the greatest impact on long-term financial health.

Seed One: The Idea

Every good business starts with a good idea. To grow, the idea must be shared with others, including bankers, investors, and suppliers. If the idea will work, then it will be valuable and must be protected, using non-disclosure agreements and treating the information as a trade secret. To protect the business at the early stages of its development, the use of a nondisclosure agreement is an essential. These simple agreements merely provide that the business plan and other information will only be given out on the condition that it will be treated confidentially. The company acquiring the information cannot use this information unless it becomes public information or a reasonable period of time passes. Many venture capital firms refuse to sign because they are inundated with so many proposals. A fund that does not initiate its own projects may be worth the risk of unprotected disclosure. Nonetheless, my own experience has been that the only companies that refuse to sign non-disclosures will, in fact, go on to use the profitable information it has, wherever acquired.

The entrepreneur must be aware of the opportunities to promote the new venture as part of the financial strategy as well. Many of the early funding opportunities for new enterprises require that no general solicitation or advertisement is made. The SEC regulations include a prohibition from conducting a sales pitch at an open forum or meeting. Overly enthusiastic business people might be quick to talk about the great idea and the tremendous opportunity for investment, but such an outburst can create significant securities issues which hamper future growth. Enthusiasm is essential and promotion appropriate, but both must be well timed.

Seed Two: The Business Model's Form

Early business planning is as important as a good concept for the long-term growth of the company. The best business choice reduces tax liability, provides the founder protection from debts in the event the business does not succeed, and maximizes the flexibility for future growth. In most instances, this suggests either a corporation or limited liability company (LLC). Both provide alternatives that create legal entities separate from the founders that can be structured to minimize tax liability, and can be structured to fit the financing utilized by the company.

Although a bit newer and less tested, the LLC has great flexibility because each operating agreement - the document that serves as the business' charter and rulebook - can be tailored to the particular management and ownership structure. This is particularly important because the interests of the participants change as the business matures from stage to stage. Corporate stock cannot be as readily modified, sometimes resulting in unintended payments or tax liability if early termination or personnel changes occur.

For venture capital supported ventures, the traditional corporation remains the predominant favorite because a partnership structure does not add value and the expectation is to continue to expand the number of shareholders and the liquidity of the investment as the company grows from its first incubation to a publicly traded entity.

Start-up entrepreneurs may be tempted to utilize "off-the-shelf" corporate kits. While these are useful tools, the start-up business should take care that any "off-the-shelf" solutions actually fit the particular needs of the business.

Seed Three: The Business Model's Substance

The sale of dog food on the Internet became the archetype for bad planning - a heavy, expensive to ship but low margin product that could be conveniently purchased everywhere. Quite properly, the era in which that business could be funded has long passed. Venture capital is returning to start-up businesses, but only with solid prospects of both short-term and long-term income.

A good business model should be based on conservative financial estimates and a large dose of skepticism. If the business is technology based, there must be a clear, legitimate reason, that the technology improves the current business opportunities. If the business is Internet based, the Internet must provide some service that improves the customer's experience. Traditional brick-and-mortar businesses can supplement their activities with the Internet, so any newcomers must add significant value. Finally, the business must serve an existing need, one that is inadequately being filled, if possible. (Hint, the US is aging rapidly - adult products for the aging baby-boomers should no longer evoke either Penthouse or Depends.)

The business model must include strong management. Particularly in today's economy, venture capital investors are interested in assisting those management teams that have demonstrated the ability to transform a concept into both cash-flow and profits. The untested entrepreneur should plan for a rapid expansion of the management team to add the skills and experience necessary to instill confidence in the business.

Seed Four: The Three Business Names

The easiest time to identify an effective brand name is before any investment has been made. Once a company begins to establish its name, any change adds significantly to the cost and identity of the organization. Today, a good name must meet three distinct legal tests: the corporate name, the trademark, and the domain name.
The corporate name is the name of the legal business entity. For most small businesses today, that means a name that may be registered as either a corporation or limited liability company. Any name that is not confusingly similar to an existing business may be registered. Most states allow the name to be reserved in advance of the business filing for up to two months. While very simple to file, it is a step that should not be overlooked.

The trademark is the most sophisticated legal property involved in naming the business. A good trademark allows the company to craft its identity in the public. Trademarks may be registered either with the state or federal governments, but federal registration carries broader national protections. So long as the business will be conducted in more than one state, a federal trademark may be filed. The trademark may be filed prior to its actual use, so the business can prepare the brand deployment.

Good business planning must accompany the development of a trademark. The more fanciful the mark selected, the greater the protection. In contrast, merely descriptive or generic words will not be protected. A trademark will also be denied protection if it is too similar to an existing competitor's mark. Instead, the competitor can bring legal action to stop the business from using its mark. For a new business, an early trademark dispute can quickly sap the company's resources and rot an otherwise healthy business.

In today's world, the domain name has become as important as either of the other business names. Tight integration of the domain name and trademark strengthens both. If the trademark and the domain name are unrelated, the company dilutes a good deal of its name recognition. Although new, generic top-level domains such as .biz (or co-opted country codes like .tv) now exist, consumer patterns have not yet abandoned the preeminence of .com and edu. Failure of Verisign to release abandoned .com names means that some of the better possible domain names have not returned to the market. Still, the earliest step in brand management requires that the domain name, trademark and corporate names work together to create a corporate identity.

Seed Five: A Life-Cycle Strategy

Perhaps the unhealthiest aspect of the early E-Commerce boom and bust was the focus on the exit-strategy. Corporate founders with an eye to the exit strategy were inevitably fertilizing the ground with the wrong nutrients for the wrong growth. Rather than strengthening roots, these companies were focused only on the low-lying fruit, so it is no wonder that they toppled. A good life-cycle strategy plans for the various stages of a company's growth and does not rush it from one stage to the next. Here are four examples:

First, companies must plan for termination prior to IPO success. If the financing encourages an inventor to sell her stock a week after the major investor provides the cash, then the intellectual assets of the company are lost, and everyone loses. In the earlier stages of the venture, the investor, the inventor, and the manager each bring different skills and resources to the table. These need to be identified and valued, so the business does not end before it gets started.

Second, the company must establish meaningful benchmarks for the important early stages of development, including prototyping, beta-test, initial product roll-out, cash flow, and profits. A company should anticipate the development stage where the products and services are carefully tested and rolled-out slowly. It is easier to accommodate 1,000 disappointed customers than 1,000,000.

The benchmarks predicted will help the entrepreneur determine whether the business is intended as an exponentially growing venture, destined for a public offering or a moderate sized, privately-owned company that can sustain the participants for years to come. Both are legitimate business models, but each has a very discrete investment and growth cycle.

There are many financial stages between start-up and public company. Some of them serve the business far better than the public markets. The company should incorporate these stages as choices in the business models, and clearly identify when it is worthwhile to move into the next stage in financing.

Third, companies must plan their cash flow, not only their income. A rapidly growing, successful company with high costs and low margins will go bankrupt waiting for the net 30-60 day cash to come in. Expanding sales will only hasten its demise. Cash flow management will allow a growing company to grow rather than choke on its own success.

Fourth, inventors involved in creation of new business must plan carefully regarding the nature of their own employment agreements with the entity and their rights or interests in the invention separate from continued employment. The particular arrangements can vary greatly depending on the nature of the invention and the need for continued participation of the inventor in the process, modifications, and deployment of it. Adequate compensation, participation in the corporate growth, confidentiality and agreements not to compete with the company are all aspects of the relationship between the inventor and the company. An inventor should not assume that he will also control the company, and must structure the agreements to provide reasonable protections and returns regardless of who owns the business. Management skills are often quite different than the skills necessary to create inventions for the company. Successful inventors must protect their financial and creative interests without overly limiting the growth and development of the company.

Conclusion

A business grows because it has been planted in a field that allows it to take root and well nurtured throughout its development. Protection of the ideas and careful attention to the form and substance of the business plan make for rich business soil. Good choices regarding the name development and a long-term outlook on the business strategies strengthen the roots and branches of a company. Together, these steps nurture the business, giving it a chance to grow. They will not guarantee success, but without them, the seeds of good business ideas are often left to dry among the stones.



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