12/18/2002
(C)Nermien Al-Ali, 2002      Knowledge Management & Business Needs
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Choose KM Strategy
lDevise KM strategy before:
–Embarking on KM program
–Designing/changing IT architecture
–Building Knowledge Base
–Acquiring s/ware or tools
l
lKM Strategy should:
–Address business knowledge needs
–Support key business processes
–Adopt one predominant business focus – i.e. mine data, create new knowledge, use existing knowledge efficiently