12/18/2002
(C)Nermien
Al-Ali, 2002 Knowledge Management & Business Needs
28
Teams
Submit Practices - Authoring Focal Point
Select Gems
Apply
Selection Criteria
- Community Admin.
1. COLLECT
PROVEN PRACTICES
2. COMMUNICATE
THE PRACTICES
Communicate Gems to
Applicable
Focal Points via E-mail &
Web
Local
Management Reviews Gems
Local
Management decides if yes, when; if no, why - apply learning
3. MANAGE THE
PROCESS
Focal Point
feedback intent
via Web
--Dispositions the Practice
Summary Reports Avail to Everyone -- Administrators & Management
RECOGNIZE
RESULTS!!
Source: H. Fradkin, Ford Best Practices Replication,
presentation Jan 2001
KM
Strategies: Best Practices - Ford