Chapter 9 – The Pioneers of Intellectual Capital Management – Skandia and Dow Chemical

Skandia

• The Leader of the IC Revolution
• The Business Model and the IC Revolution – Carendi and the First Torch
• Passing the Torch to Edvinsson and His Team
• Enlightening the Masses – The Navigator and the New Vision
• Skandia’s ICM Model – More than the Navigator
• The Knowledge Management Stage
• Structure – Communities of Practice or Knowledge Cafés
• The Right Culture from Day One
• Knowledge Base and IT Architecture – Navigate with the “Dolphins”
• The Innovation Management Stage
• Structure – Competence Centers, Alliances and Central Unit
• Innovation Culture and Idea Generation
• The Intellectual Property Management Stage
• Skandia’s IP Portfolio – Of Software Programs and Knowledge Recipes
• IP and Core Competitive Advantage – The Prototype
• Leveraging IP Internally – Sharing and the Technology Center
• Leveraging IP Across Partnerships - Commercialization
• Conclusions on Skandia

Dow Chemical – The Leap into ICM

• Petrash Intellectual Asset Management and Paving the Way
• Near and the Leap into ICM
• Dow’s ICM Model
• The Knowledge Management Stage
• Structure – Communities of Practice and IAM Teams
• A Culture of E-learning
• The Knowledge Base and IT
• The Innovation Management Stage
• Structure – Labs as Competence Centers
• The 42 Plus Alliances Portfolio
• Innovation Culture and a Central Idea Bank
• The Intellectual Property (Asset) Management Stage
• Structure – IAM Teams and the Tech Center
• Culture – Patent Talk Equals Patent Friendly
• Leveraging IP Internally and Externally – A Patent Investment Plans
• Conclusion